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The pandemic influenced the emergence of the distance economy, or business activities that don’t rely on face-to-face activity. In-person events and meetings were once the norm and virtual meetings the exception, but COVID-19 has flipped those scenarios. “As homes and domestic technology become smarter and consumers acquire more IoT technology, a growing range of personal things will be brought into offices or used to support remote working,” says Cain.Įxplore now: 5 Trends Drive the Gartner Hype Cycle for Emerging Technologies, 2020 Trend 3: The distance economy In the future it will include highly sophisticated devices such as robots and drones.
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BYOT involves a wide range of objects, such as fitness bands, smart lights, air filters, voice assistants, smart earbuds and consumer virtual reality (VR) headsets. Individuals are beginning to use more personal Internet of Things (IoT) devices or wearables at work, in a trend known as bring your own thing (BYOT). Trend 2: Bring your own thing to the digital workplace Vendors are upgrading cloud services with new mobility, content discovery and artificial intelligence (AI) features. Reliance on cloud office technologies has increased due to a general preference for cloud, as well as the desire to reduce costs, drive simplicity and continuously provide more functionality to employees. The new work nucleus has become a cornerstone of most organizations’ digital workplace infrastructures, particularly in today’s remote work environment. It generally includes email, instant messaging, file sharing, conferencing, document management and editing, search and discovery, and collaboration. The “new work nucleus” refers to a collection of SaaS-based personal productivity, collaboration and communication tools, combined into one cloud office product. Learn more: About the Gartner Hype Cycle Methodology Here are the top digital workplace trends on the Hype Cycle that CIOs will be paying attention to in the years to come, also leveraging that knowlede together with CHROs/HR Transformation peers. The need for replacements for in-person activities is leading to heightened interest in the emerging technologies included in the Gartner Hype Cycle for the Digital Workplace, 2020. “From meeting solution software, to enterprise chat platforms, to desktop-as-a-service, the pandemic rapidly elevated many digital workplace technologies from nice-to-have to must-have status.”
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“ According to the Gartner 2020 Digital Workplace Survey, 68% of respondents agreed that more C-level execs have expressed involvement in the digital workplace since COVID-19” says Matt Cain, Distinguished VP Analyst, Gartner. The pandemic rapidly elevated many digital workplace technologies from nice-to-have to must-have status IT & HR leaders have now realized the urgency to scale up their digital workplace technology stacks to ensure the long-term resiliency of their business. When employees were sent home from their offices en masse amid the global onset of COVID-19, many businesses scrambled to adopt technology solutions to enable their teams to work remotely. The need to improve the digital resiliency of the workforce during and after the COVID-19 pandemic has drastically accelerated trends in digital workplace technology.